Refund policy

BECOMING ERA — RETURN & REFUND POLICY

Returns
You may request a return within 14 days of delivery. Items must be unworn, unwashed, and in their original condition with tags attached. Proof of purchase is required.

To request a return, email becomingeraclothing@gmail.com with your order number and the items you wish to return. Please wait for approval and return instructions before shipping your items.

Return Shipping
Customers are responsible for return shipping costs unless we sent an incorrect or defective item. Original shipping charges are nonrefundable, except when the return is due to our error.

Damaged or Incorrect Items
Please inspect your order upon arrival. If an item is damaged, defective, or incorrect, email us promptly with your order number and clear photos so we can resolve the issue.

Refunds
Once your return is received and inspected, we will notify you whether your refund is approved. Approved refunds will be issued to your original payment method within 10 business days. Your bank may require additional processing time.

Exchanges
Exchanges depend on available inventory. Contact us to request a different size or color.

Final Sale
Items clearly marked “final sale” cannot be returned or exchanged unless damaged, defective, or incorrect.

Contact
For questions, email becomingeraclothing@gmail.com.